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How does Truflation handle my personal data?

This Privacy Policy explains how Tru Labs Inc. and its affiliates (“Truflation,” "we," "us," "our") process personally identifiable information (“Personal Information”) when you access or use our Services through https://truflation.com or the Company’s Platform. It also outlines your data protection rights, including the right to object to some processing activities.

This policy does not cover third-party cookies or their privacy practices. Cookies placed by third parties may continue to track your activities online even after leaving our Services.

Your use of Truflation Services is subject to our Terms of Service. By accessing or using our website or Services, you consent to the practices outlined in this Privacy Policy.


Scope of This Privacy Policy

This Privacy Policy applies to how we handle Personal Information collected during your use of our Services. It does not apply to companies we don’t own or control or third-party websites.

We may use Personal Information for:

  • Improving our Services (e.g., troubleshooting, data analysis, personalization).
  • Marketing and compliance with laws and regulations.

We may share this information with third parties under the terms described here.


Updates to This Policy

We may update this Privacy Policy as needed. Changes will take effect immediately upon announcement on our website or platform. Continued use of the Services signifies your agreement to the changes.


Types of Data We Collect

Directly From You

We may collect the following:

  • Identity Data: Name, date of birth, facial recognition via forward-facing camera.
  • Contact Data: Email address or other contact details.
  • Service-Related Data: Information provided during inquiries or service requests.
  • Technical Data:
    • Location Information: Data about your actual location.
    • Device Information: Browser type, version, operating system, platform, and mobile network details.
    • Log Information: Automatically collected details about your use of the Services.

From Third Parties

We may gather publicly or privately available information, such as your identity and contact details, from third-party sources.


Automatic Data Collection

When you visit https://truflation.com, we automatically collect:

  • IP addresses, geolocation data, device ID, cookies, browser/device type, and usage data.
  • Tracking technologies like cookies, web beacons, and embedded scripts.

Learn more about cookies at allaboutcookies.org. You can manage cookies through browser settings or enable "Do Not Track" signals.

Cookie Types

  1. Necessary Cookies: Essential for website functionality.
  1. Functionality Cookies: Enhance user experience by remembering preferences.
  1. Analytics & Performance Cookies: Collect traffic and usage data.
  1. Third-Party Cookies: Generated by external advertisers or services.

How We Use Your Data

We rely on these legal bases to process Personal Information:

  • Compliance with legal or regulatory obligations.
  • Specific consent for a given purpose.
  • Legitimate interests, unless overridden by your rights.

Your information is used to:

  • Improve Services.
  • Optimize technology.
  • Provide personalization.
  • Meet legal requirements.

We may disclose Personal Information if required by law, for public duty, or with your explicit consent.


Sharing Your Data

We may share your information with:

  • Affiliated Businesses: Related to Services offered.
  • Agents: Partners performing tasks on our behalf.
  • Business Transfers: In the case of mergers, acquisitions, or bankruptcy.

Protecting Your Data

We use industry-standard measures to secure Personal Information but cannot guarantee complete safety. Users are also responsible for safeguarding their information.


For Hong Kong Residents

Hong Kong Data Privacy Law may provide additional rights. Learn more here.


Questions?

For any questions or concerns, email us at info@truflation.com.

 
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